This week, the Google Apps team announced that they added a new feature called “read receipts” for Google Apps for Business and Google Apps for Government Gmail versions. If said feature is enabled, its user will be able to monitor the sent and read status of an email.
Read Receipts as explained by Google Software Engineer Carl Haverl.
Read receipts allow senders to monitor the status of the messages they send and allow recipients to acknowledge receipt of mail. Let’s say John works in sourcing for his company and wants to make sure that his suppliers receive his purchase orders. As he sends each one out, John can request a receipt and later check that the recipients have received the orders. Conversely, if someone sends John a message with a request for receipt, Gmail can send a receipt to the sender when John opens the message. Read receipts work both internally within your organization and externally, so they can help improve communications with customers and partners.
